Voucher Regulations
I. Preliminary Information
These Regulations define the general conditions of issuance, rules, and method of use of Gift Vouchers offered by Braniborska Clinic.
II. Definitions
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Gift Voucher – a bearer voucher sold at the reception of Braniborska Clinic, entitling the Holder to make payments for services offered at Braniborska Clinic.
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Purchaser – a natural or legal person purchasing a Gift Voucher.
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Holder – a person redeeming the Gift Voucher.
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Regulations – means these Regulations.
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Braniborska Clinic – a medical facility based in Wrocław at Braniborska Street.
III. General Conditions
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Gift Vouchers can be purchased at the reception of Braniborska Clinic.
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A Gift Voucher can be issued for any amount chosen by the Purchaser.
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The nominal value of the Gift Voucher is equal to the amount paid by the Purchaser.
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The Gift Voucher is valid for 6 months from the purchase date, according to the date shown on the Voucher document.
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The Gift Voucher cannot be exchanged for cash (in whole or in part) and is non-refundable.
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Failing to use the Gift Voucher within the indicated period means its expiration and does not constitute a basis for claims against Braniborska Clinic.
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The Gift Voucher does not constitute a sale taxed under the goods and services tax (VAT).
IV. Redemption of the Gift Voucher
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The Gift Voucher serves as a form of payment for medical services offered by Braniborska Clinic.
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The Holder of the Gift Voucher may use the amount indicated on the Voucher for any medical services offered by Braniborska Clinic.
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In the case of using a service worth less than the value of the Voucher, the Holder is not entitled to receive a refund of the remaining amount.
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In the case of using a service worth more than the value of the Voucher, the Holder is obliged to pay the difference.
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After the validity period, the Voucher becomes invalid and cannot be used.
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Braniborska Clinic is not responsible for the loss, damage, or destruction of the Voucher by the Purchaser or Holder. In such cases, duplicates will not be issued.
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Braniborska Clinic reserves the right to refuse redemption of a Voucher that is unreadable, damaged, or raises doubts about its authenticity.
V. Complaints
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All complaints regarding the purchase and redemption of Gift Vouchers must be directed to the email address: info@braniborska.pl.
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Complaints will be considered within 14 days from the date of their submission.
VI. Final Provisions
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The Purchaser is obliged to inform the Holder about the conditions of redeeming the Gift Voucher.
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The purchase and presentation of the Voucher for redemption is equivalent to the acceptance of these Regulations by the Purchaser and Holder.
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The content of these Regulations is available at the reception of Braniborska Clinic and on the website www.braniborska.pl.
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In matters not regulated by these Regulations, the provisions of the Civil Code apply.
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Braniborska Clinic reserves the right to change the Regulations at any time. The changes apply from the date of their publication and concern Vouchers purchased after this date.